Yuri Iskhakov, Nano Web Group| The best client service often comes from understanding their entire business

As soon as you meet Yuri Iskhakov, CEO of Nano Web Group, you know he’s super smart. And he’s smart in a way many other smart businesspeople aren’t: He’s a thoughtful and unabashed generalist in a services business world obsessed with specializing. 

Yuri’s background in graphic design, deep interest in technology, and knack for sales and marketing empower him to understand each element of his clients’ businesses. (Most people don’t even fully understand their own businesses, let alone their clients’ businesses.) 

Yuri’s full-service digital agency is also a venture studio. This means he’s at the cutting edge of using new technologies like artificial intelligence. He sees how machine learning can much more effectively make product recommendations to the same e-commerce customers whose website he’s building. That kind of range is exceptionally rare in a world that pressures everyone to pick one problem to solve for one type of customer. 

We sum it up this way: Yuri is fluent in the language of digital business. That understanding means that if you’re his client, your business will understand itself in ways it never has before. 

“[Service businesses] are often siloed… Logistics needs to know what marketing is doing. Marketing needs to know what sales is doing. Sales needs to know what merchandising is doing.”